Our goal is to provide you with the best shipping method, no matter where you live. Every day, we serve hundreds of customers around the world, ensuring that we always provide you with the highest level of responsiveness.
1. Which countries do you ship your products to?
We can ship worldwide.
2. How is the delivery time calculated?
When processing your order, we consider these factors when calculating the Estimated Delivery Date:
- Order Processing: After your payment is authorized and verified, we will start processing your order and this process often takes 5-7 business days, so please be patient with us.
- Transit Time: Delivery carriers have now implemented social distancing policies. This means that during your delivery you will no longer be asked to sign an electronic device on delivery and their staff will not physically hand the parcel to you.
|US||90% of orders arrive 7 days after despatch|
|UK||95% of orders arrive 7 days after despatch|
|AU||90% of orders arrive 7 days after despatch|
|NZ||95% of orders arrive 10 days after despatch|
|IM||95% of orders arrive 10 days after despatch|
|LT||95% of orders arrive 10 days after despatch|
|LI||95% of orders arrive 10 days after despatch|
|LU||95% of orders arrive 10 days after despatch|
|LV||95% of orders arrive 10 days after despatch|
|MT||95% of orders arrive 10 days after despatch|
|NO||95% of orders arrive 10 days after despatch|
*Please note that these are estimated delivery times only.
3. How much is the shipping charge?
Shipping charges are estimated due to your location and the order’s weight. The minimum shipping fee will be $6.95.
Please ensure all delivery information is correct. If there is incorrect or missing information, we may be required to contact you for an update on the delivery information, which can cause delays in delivering your order. Delays may also occur as a result of customs clearance.
Please fill in your address in all details, otherwise, the package we mail to you will be returned to us.
4. Can I change my shipping address after placing an order?
Please be advised that your shipping address cannot be revised after the order has been placed successfully. However, before your order being shipped, we will try our best to help you to revise your shipping address. So please make sure that your shipping address is right and if you have any question, please feel free to contact us.
5. How do I track my order?
After your order being shipped, a tracking number will appear. You can track your order on our company's website with the tracking number provided.
It may take 48 to 72 hours for the tracking information to be updated.